FAQS
Q: When will I get my order?
A: All orders are processed within 3 business days. Delivery times vary based on your distance from the shipping facility.Domestic orders normally deliver in 3-7 business days. International orders can take 7 days - 4 weeks to be delivered.
Q: What forms of payment do you accept?
A: We gladly accept Visa, MasterCard & American Express, Discover and PayPal.
Q: Can I exchange or return an item I ordered?
A: We can only accept returns if the clothing item is damaged and unworn.These returns must be made within 14 days of your receipt of the product.
Returns or exchanges are not supported if you ordered a wrong size, color, or simply do not like the product
Unfortunately at this time we do not accept any returns from international customers.
For any questions you may have, please do not hesitate to email us at: info@collectiveliberationclothing.com
.Q: I want to order something, but it’s out of stock! When will you get more products in?
A: Check back for updated stock (we are constantly updating the store) Items in this store tend to sell out quickly.
Q: My card was declined but I still was charged.
A: The charge is a pending transaction and will fall off within 2-3 business days. Your credit card company or bank will hold these funds for your own safety.
Q: I have multiple transactions on my bank statement.
A: Multiple transactions usually show on your card because the credit card was declined because of wrong information entered like address, security codes, etc. If you get a confirmation order from our store via email, you got a successful transaction. All other transactions will fall off your back account in about 3 business days.